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Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping & Freight
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Estimated shipping dates are provided for planning purposes only and are not guaranteed. Orders may ship in multiple shipments from one or more distribution locations based on product availability, inventory allocation, or other factors.
Freight charges displayed at checkout are estimates whenever possible. Certain orders—including oversized, palletized, LTL freight, multi-location shipments, or orders requiring special handling—may require additional freight review. If the actual shipping cost differs materially, more than $50 from the estimated amount presented at checkout, our customer service team will contact the purchaser for approval before processing or shipping the order.
To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Unless otherwise requested, back-ordered items will ship as they become available. Additional freight charges may apply to partial shipments or shipments originating from multiple fulfillment locations.
All orders are subject to a 3% handling fee.
